Privacy Policy

Your privacy is important to us. This Privacy Policy explains how personal information is collected, used, shared, and protected when you visit or make a purchase from this website. By using this site, you consent to the practices described below.

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1. Collecting Personal Information

We collect personal information that you voluntarily provide when you:

• Browse the website
• Create an account
• Make a purchase
• Subscribe to emails or newsletters
• Request information or contact us
• Book coaching sessions or complete forms
• Engage with our social media or interactive tools

The types of information collected may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)
• Order history
• Coaching intake information submitted voluntarily
• IP address, browser type, device details, and website activity

We only collect information necessary to provide services, operate the website, or complete your transaction.

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2. Using Personal Information

Personal information is used to:

• Process and fulfill orders
• Manage payments and prevent fraud
• Deliver coaching services and resources
• Respond to customer inquiries
• Send order updates, confirmations, and customer support messages
• Provide newsletters, promotions, or marketing (only if you opted in)
• Improve website functionality and user experience
• Personalize content and recommendations
• Maintain business records and comply with legal obligations

We do not sell personal information to third parties.

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3. Sharing Personal Information

We may share your information with trusted third parties that help us operate the website or deliver services. These may include:

• Payment processors
• Email service providers
• Scheduling and booking platforms
• Shipping and delivery carriers
• Website hosting providers
• Marketing automation services
• Legal or regulatory authorities when required

These providers are permitted to use your personal information only as necessary to deliver their services.

We do not share personal information for unrelated marketing or advertising purposes.

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4. Customers’ Rights Regarding Personal Information

Depending on your location, you may have certain rights related to your personal information, including the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or outdated information
• Request deletion of your personal information, where legally permitted
• Withdraw consent for marketing communications at any time
• Request that we limit or restrict processing of your information
• Request a copy of your data in a portable format
• Object to certain uses of your data

To exercise any of these rights, contact us using the information provided below.

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5. Use of Cookies

Cookies are small data files stored on your device when you visit our site. They help us:

• Analyze website traffic and performance
• Offer a better and more personalized browsing experience
• Remember your preferences and shopping cart items
• Track user activity for security, troubleshooting, and analytics

Types of cookies used may include:

• Essential cookies
• Functionality cookies
• Performance or analytics cookies
• Marketing or advertising cookies (if active)

You can adjust your browser settings to refuse cookies, but some site features may not function properly without them.

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6. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.
While no system is 100% secure, we maintain industry-standard safeguards to protect your data.

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7. Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective immediately upon posting.
Continued use of the website indicates acceptance of the revised policy.

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8. Contact Information

If you have questions about this Privacy Policy or would like to exercise your data rights, you may contact us at:

Faithful Transformation, LLC
kat@faithfultransformation.com
427 Golf Rd., Lapeer, MI 48446